Life Care Services, which manages Sagewood in Phoenix, has been recognized by J.D. Power as number one in resident satisfaction among independent senior living communities for the fifth consecutive year.

The company also received top marks in customer satisfaction among assisted living and memory care communities, according to a release.

The J.D. Power 2023 U.S. Senior Living Satisfaction Study recognized Life Care Services for excellence in:

• Independent Living: Five consecutive years as number one in customer satisfaction among independent senior living providers. Life Care Services also achieved the highest score in all six factors of resident satisfaction: dining, community building/grounds, resident apartment, price paid for services received, community staff and resident activities.
• Assisted Living/Memory Care: First place in assisted living and memory care customer satisfaction in the first year Life Care Services assisted living and memory care residents and families were surveyed. The company achieved the highest score in five of the six factors of resident satisfaction: dining, community building/grounds, price paid for services received, community staff and resident activities.

“Receiving this recognition from J.D. Power, one of the most respected consumer insights organizations in the world, demonstrates our focus on the most important part of our business: our residents and their families,” said Joel Nelson, CEO of LCS, the parent company of Life Care Services.

Life Care Services provides senior living management solutions to more than 140 communities nationwide, according to a release.