With a significant portion of its workforce nearing retirement and a new generation bringing different expectations to the job market, Gilbert leaders are rethinking how they recruit, engage and retain employees.
Understanding workforce trends — particularly among younger workers — is now central to maintaining the town’s operations, economy and service delivery, according to officials.
“Those people, our people, are the reasons why we have these focus areas and why they are so strong,” Chief Communications Officer Kandice Kwan said, adding that workforce strategy underpins everything from economic development to public services.
