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Surprise wants to know what it could do better

Community Survey sent out to some households for feedback

Surprise residents are asked to sound off about what they love about living in Surprise and what services they value most.

The city of Surprise wants to know what it can do better to improve the quality of life with the 2025 National Community Survey.

The feedback helps the city identify priority projects for Surprise and indicates where limited city funding should go in order to provide the services they most desire.

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Community

Surprise wants to know what it could do better

Community Survey sent out to some households for feedback

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Surprise residents are asked to sound off about what they love about living in Surprise and what services they value most.

The city of Surprise wants to know what it can do better to improve the quality of life with the 2025 National Community Survey.

The feedback helps the city identify priority projects for Surprise and indicates where limited city funding should go in order to provide the services they most desire.

This scientific survey, conducted by Polco/National Research Center of Boulder, Colorado, examines residents’ responses on topics ranging from traffic flow to public safety to senior and youth services.

Surveys are being mailed to 3,000 randomly-selected Surprise households in the first wave of data collection. Beginning this week, postcards will arrive at the selected addresses with a link to take the survey online and advising that a paper survey is on the way if that option is preferred.

The paper survey, along with a postage-paid return envelope, will arrive on or after Monday, March 31.

On Monday, April 21, an online version will open for the entire city to participate at surpriseaz.gov/NCS.

All survey results are anonymous. The city does not know which addresses have been selected by the third-party surveyor and only receives the aggregate results.

Results are expected this summer and will be shared online at surpriseaz.gov/NCS.

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