The Recreation Centers of Sun City is in the process of reorganizing its corporate hierarchy to increase productivity and efficiency.

“I’ve talked a lot since I started here about the organization, trying to understand it and think about how it might be better,” said Matthew D’Luzansky, general manager. “I’ve talked about documenting processes that we use and how that’s important if you’re going to run a place consistently. So, after several months of many meetings and talking about it with staff and senior leaders, we have a new organization going forward.”

Major changes include reorganizing the structure into five major areas, merging communications with events and entertainment and combining and splitting certain management areas into more complete control structures.

In order to gain better control over each area, all facets of management have been grouped under five senior leaders: golf, non-golf, facilities, finance-support and the general manager’s office.

“These are the people I support directly and try to remove roadblocks from them getting their work done,” D’Luzansky said.

Brian Duthu will continue as the golf senior leader overseeing courses, equipment and the pro and snack shops. Previously, the grounds around the recreation centers also fell under grounds, but they have been moved to facilities in the new organization, which allows Duthu to concentrate his grounds personnel on the courses.

“Now Brian has the golf courses, but he doesn’t have to worry about the grounds around the centers,” D’Luzansky said. “That will be part of facilities. It makes more sense to us.”

All non-golf-related activities are now under the direction of Mike Dirmyer as the non-golf senior leader. This includes the recreation centers, bowling and a new management area merging clubs, activities and communications.

Mike Wiprud is the facilities senior leader, overseeing project management, repair and maintenance, information technology and non-golf grounds.

Kevin McCurdy will continue finance and support as its senior leader. This area includes human resources, finance/accounting, membership card services, safety and compliance and a new office, purchasing.

“We have an excellent new hire in our purchasing manager and she is helping out on a number of things and one of those is the request for proposal for the website,” D’Luzansky said.

One of the largest changes in the reorganization is the merger of communications with the former events and entertainment office.

“Most of the communications have to do with club activity and other activities we put on, such as concerts, so it only made sense to me, and others that reviewed it, that we should group those together and have a leader for all those working on those in concert.

The creation of the non-golf senior leader position was to place one person in charge of all activities not related to golf.

“I know that’s a funny title, but it made the most sense and it’s communicative for now,” D’Luzansky said. “A lot of what we are about here in Sun City are the things the members use and the things they use are primarily golf and non-golf, which has the bowling, club activities and communications and all the centers. It used to be the centers were trifurcated (with different leaders overseeing different aspects of the center). I want more center-based management. I want one person I can go to about anything” related to that center.

Each center now has a manager to control every aspect of the center that reports to Wiprud for coordination with other centers.

Next, D’Luzansky said, is management needs to develop documented processes that outline how each department conducts its business to improve operational consistency. He said there are not many processes documented from the previous organization so it may take a year or two to accomplish.