For the second year in a row, Scottsdale took the top spot in the Center for Digital Governments’ annual Digital Cities Survey, ranking No. 1 among cities with populations between 125,000 and …
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AWARDS
Scottsdale ranked No. 1 digital city
(Courtesy Metro Creative Connection)
The City of Scottsdale earned a top rating in the Center for Digital Governments’ annual Digital Cities Survey for the second year in a row.
Posted
For the second year in a row, Scottsdale took the top spot in the Center for Digital Governments’ annual Digital Cities Survey, ranking No. 1 among cities with populations between 125,000 and 249,999.
This national survey recognizes cities that excel at leveraging technology to enhance citizen services, privacy rights, transparency, cybersecurity and more.
Scottsdale is the only Arizona municipality to rank No. 1 in any category.
The Center for Digital Government said Scottsdale retained the top spot because of its digital transformation leadership and several recent achievements, including:
• Implementation of a new AI platform that scans city systems for use of AI, surveys employees and vendors on their AI practices, and aligns identified risks with the AI Risk Management Framework from the National Institute of Standards and Technology.
• Participation in a pilot program with the AI solution Amazon Connect, in partnership with Amazon Web Services, in its citizen services call center.
• Launch of a comprehensive citywide data strategy to advance data collection, integration and analysis.
• Investment in public safety with the city’s new real-time crime center.
• Introduction of new resident engagement platforms like Speak Up Scottsdale .
• Launch of a new city website that enhances the online experience through a mobile-responsive design, enhanced search functionality, action- and topic-oriented organization, an intent-based user interface and improved accessibility.
