Log in

Arizona’s largest dental insurance carrier, based in Glendale, taps new CEO

Posted 9/2/21

Michael Jones is the new president and chief executive officer of Delta Dental of Arizona, effective October.

You must be a member to read this story.

Join our family of readers for as little as $5 per month and support local, unbiased journalism.

Already have an account? Log in to continue.

Current print subscribers can create a free account by clicking here

Otherwise, follow the link below to join.

To Our Valued Readers –

Visitors to our website will be limited to five stories per month unless they opt to subscribe. The five stories do not include our exclusive content written by our journalists.

For $6.99, less than 20 cents a day, digital subscribers will receive unlimited access to YourValley.net, including exclusive content from our newsroom and access to our Daily Independent e-edition.

Our commitment to balanced, fair reporting and local coverage provides insight and perspective not found anywhere else.

Your financial commitment will help to preserve the kind of honest journalism produced by our reporters and editors. We trust you agree that independent journalism is an essential component of our democracy. Please click here to subscribe.

Charlene Bisson, Publisher, Independent Newsmedia

Please log in to continue

Log in
I am anchor

Arizona’s largest dental insurance carrier, based in Glendale, taps new CEO


Michael Jones is the new president and chief executive officer of Delta Dental of Arizona, effective October.

He will also serve as the president of the charitable Delta Dental of Arizona Foundation, which provides much-needed funding, education and dental supplies to those in need across the state.

Delta Dental’s headquarters is located at 5656 W. Talavi Blvd., Glendale.

“I am exhilarated to be joining Delta Dental of Arizona given its competitive market position and outstanding reputation for delivering quality customer service,” Jones stated in a news release. “I look forward to building on this reputation as I collaborate with the Board, our management team and employees and our provider partners to improve the oral health of even more Arizonans.”

As president and CEO, Jones will be instrumental in helping the organization uphold its reputation as the leading dental insurance company in Arizona, serving more than 1.2 million enrollees and 3,500 contracted dentists. He will work closely with the board of directors and Delta Dental’s executive leadership team to create and leverage partnerships that strengthen the organization’s ability to meet current and evolving market demands while remaining true to its mission of improving lives by promoting optimal oral health. 

“Michael is a senior executive with more than 25 years of developing effective strategies, leveraging technology and building engaged, high-performance teams,” Dr. Richard Higgs, chair of the board of directors for Delta Dental of Arizona, stated. “We are confident that his collaborative approach, coupled with his track record of working proactively to drive operational excellence and increase market share will continue to help us innovate and position Delta Dental for further success.”

Prior to joining Delta Dental, Jones served as managing director and Midwest region healthcare provider lead for Accenture, a global professional services company providing strategy, consulting, digital and technology solutions. Since 2016, Jones specialized in identifying strategic solutions for various health care organizations and led business development activities to grow the consultancy while managing executive-level client relationships.

Jones also founded professional consulting firm M. Jones & Associates, LLC in 2005, which he ran as managing partner until 2016, focusing on delivering strategic business and technology solutions to organizations across the country. He brings a wealth of experience from his various c-suite roles at companies like BeTheMatch and CIGNA Behavioral Health. Jones earned his bachelor’s degree in civil engineering from Iowa State University and a master’s in business administration degree from the University of Texas, where he was a Consortium Fellowship Recipient.

Jones replaces Allan Allford, who has served as president and CEO of Delta Dental since 2010 and announced in February his plans for retirement by year’s end.