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Community

Surprise libraries to launch delivery service for homebound residents

6-month pilot program called Words on Wheels

Posted 9/18/23

The Surprise Public Library System is introducing Words on Wheels, a six-month pilot program that serves people where they live, learn, work and play.

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Community

Surprise libraries to launch delivery service for homebound residents

6-month pilot program called Words on Wheels

Posted

The Surprise Public Library System is introducing Words on Wheels, a six-month pilot program that serves people where they live, learn, work and play.

The overall objective of the free direct-delivery outreach program is to promote equity of service and enhance the opportunity of access to library amenities.

Surprise residents of all ages who are unable to visit a library on their own may request deliveries to their residence once a month.

SPLS provides a wide variety of library materials, including books, DVDs, music, audiobooks and large print.

To be eligible for direct-delivery, patrons must:

  • Have an active Surprise Public Library card
  • Live within Surprise city limits
  • Be unable to visit a library because of temporary or long-term illness, injury, impairment, medical condition or disability
  • Be able to manage an online account, search and select items, place holds, etc.
  • Read and sign the online Service Patron Agreement

Patrons who are homebound may borrow up to five items at a time. Delivered items will be picked up four weeks later. Limited to one delivery per month.

Call 623-222-2901 for information and to get signed up. To initiate service, an individual must complete a Words on Wheels Service Patron Agreement.

After six months of service, the Arts, Culture and Library Department will review the successes and opportunities of the pilot program and adjust accordingly.

To sign up for a library card or to learn about the library’s resources and programs, visit surprisepubliclibrary.gov.