Gilbert is hosting two public open house workshops in January to provide more information on the town’s proposed utility rate increase set to go to council next month. 

If approved, the monthly flat fees for environmental compliance would increase by $2.51 and $8.02 for wastewater for all residential customers. Non-residential customers can use Gilbert’s online utility bill calculator at gilbertaz.gov/BillCalculator to see how the rate increase would affect their monthly bill. 

The utility-customer open house workshops are being held at 4 p.m. Wednesday, Jan. 18, at the Public Safety Training Facility’s Atlas Auditorium, 6860 S. Power Road, Gilbert; and 4 p.m. Monday, Jan. 23, at the Gilbert Police Department Amphitheater, 75 E. Civic Center Drive, Gilbert. 

In-person attendees will have the opportunity to ask questions and the open houses will also be streamed live at gilbertaz.gov/GilbertLive. 

The new rates would go into effect on all utility statements issued after April 3. 

A public hearing and vote to adopt the new rates will occur at the council meeting Feb. 21. 

Council meetings are open to the public and streamed live at gilbertaz.gov/gilbertlive or on the town’s YouTube channel. Members of the public can learn more about how to participate in public meetings on the town’s council webpage. 

The Gilbert Town Council adopted a Notice of Intent to increase utility rates for wastewater, reclaimed water and environmental compliance fees for all residential and non-residential customers in December.  

Gilbert's environmental services and water rates will remain the same. 

The Town of Gilbert routinely evaluates the fiscal health of the community’s water, wastewater, reclaimed water, environmental services, and environmental compliance utilities to plan for the future. A recent study determined that rate increases are needed for the environmental compliance (stormwater and air quality), wastewater, and reclaimed water fees to maintain the utility operations and ensure continued quality services. 

With the proposed rate increase, Gilbert would have the third-lowest average utility residential bill compared to surrounding cities. 

More information regarding this proposed rate increase can be found at gilbertaz.gov/UtilityRates.