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Valve testing could discolor Gilbert water

The Town of Gilbert is beginning a required valve testing procedure Tuesday, Oct. 22, as a part of a capital improvement project, shutting down valves along Higley Road between Warner Road and Williams Field Road.

The procedure will not cause any disruption to water service, however it will cause water to be redistributed through other lines. When this happens, town officials said sometimes sediment can stir up and cause discoloration in your tap water for a short period of time. 

They note that although discolored, the water is still disinfected and safe to use.

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Public works

Valve testing could discolor Gilbert water

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The Town of Gilbert is beginning a required valve testing procedure Tuesday, Oct. 22, as a part of a capital improvement project, shutting down valves along Higley Road between Warner Road and Williams Field Road.

The procedure will not cause any disruption to water service, however it will cause water to be redistributed through other lines. When this happens, town officials said sometimes sediment can stir up and cause discoloration in your tap water for a short period of time. 

They note that although discolored, the water is still disinfected and safe to use.

This may impact households between Elliot Road and Frye Road (North to South), and Recker Road to Val Vista Road (East to West).

Town staff will work to proactively flush the system, speeding up the process of clearing the discoloration, according to the town. The issue will be resolved over a few hours as more water is used, and the lines are flushed. 

After a couple of hours, if a customer's water is still not clear, they are asked contact the town by calling 480-503-6400.

Residents can also submit a request via Gilbert 311 using the “Water - Quality (Brown Water)” category, and the town's water team will follow up with the resident.

The capital improvement project involved is a rehabilitation of critical transmission mains, according to town documents.

Gilbert water, brown water,

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