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At CenterWell Senior Primary Care in Phoenix, It's About Time

Posted 3/26/24

"Julia is the best provider I've ever had. She's really taking great care of me, and I hope to have her until the end of my time." - CenterWell Sun City patient

"This was an incredible …

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Sponsored Content

At CenterWell Senior Primary Care in Phoenix, It's About Time


"Julia is the best provider I've ever had. She's really taking great care of me, and I hope to have her until the end of my time." - CenterWell Sun City patient

"This was an incredible experience. I was so pleased with the care that I got and the information that I received. I was not rushed. I felt like I was a human being, which you don't get in most doctor's offices." - CenterWell Riverview patient

Senior-focused primary care.

At CenterWell Senior Primary Care, doctors specialize in senior care, spend more time with their patients, and direct an entire care team that supports patients' social and emotional health.

CenterWell doctors spend up to 50% more time with their patients.

The primary care provider serves a critical role and is often the first step to receiving medical treatment. CenterWell doctors are empowered with the ability to sit down with their patients and have a conversation. Longer appointment times help the doctor to understand what brought you in that day AND what else may be affecting your health. Doctors have time to review patient records and meet with the care team in advance of an appointment, and this plus longer appointment times allow the patient and doctor to build a stronger, more trusting relationship.

This can be life-changing. One of our CenterWell doctors made it his missions to convince a patient, a lifelong smoker, to undergo lung cancer screening. He and the care team eased her concerns about increased bills and costs, and tests identified cancer in an early, treatable stage.

Care teams surround patients with support.

CenterWell care teams include medical assistants in our centers who take lab samples, giving patients the convenience of a single-stop experience. We have nurse care coordinators who follow a patient's journey from a hospital stay through follow-up care to recovery. Behavioral health specialists can assess and refer patients for care. Referral specialists assist patients with insurance and appointments for care with specialty doctors. Social workers and community health workers partner with local organizations to connect patients with needed services.

The care team assists seniors with navigating what can be a fragmented health care system to ensure the best possible health outcomes for patients. In a new patient appointment, our doctor learned this senior was in excruciating pain and had been waiting for an orthopedic doctor, processed the referral and got the patient an appointment and on the road to recovery. 

This is what's possible at CenterWell Senior Primary Care.

Social support in centers and the community are part of the CenterWell package. 

CenterWell understands that physical health is just one part of the equation. Social and emotional health are closely connected to physical health. When you have more time with patients, doctors learn more about what's happening in their patients' lives. When a patient mentioned car trouble, the CenterWell doctor knew he had time in his schedule to take a look himself. He was able to get the patient home safely with their vehicle.

Helping patients with everything that may impact their well-being - like stress - is part of CenterWell's whole-person care model. 

What's life without a little fun, too? Every CenterWell includes an onsite activity center where they've celebrated milestone birthdays - turning 106 always calls for a party at CenterWell. Maybe Bingo is your thing. Does Zumba or yoga get you out of the house? We have those and more to keep everyone in the community - not just patients - active and engaged.

This is the level of care and support seniors deserve. Whole-person health care - physical, emotional and social - is what they'll get at CenterWell Senior Primary Care.

We accept Original Medicare and a range of Medicare Advantage plans, too. Visit SeniorFocusedPhoenix.com to find which of the nine Phoenix locations is nearest you.