Salt River Project urges residential and small business customers to be aware of scams that occur during the holidays.
Scammers may pose as utility representatives through phone calls, emails, text messages or in-person visits, demanding immediate payment and threatening service disconnection, according to a release from the Tempe-based utility.
“We encourage customers to pause and verify their SRP account information before making any payment. If the caller is creating a sense of urgency to pay, hang up the phone and call SRP directly,” Amy Gentry, director of customer contact operations at SRP, said.
