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UTILITY

Sun City West woman's death spurred positive changes in hot-weather electricity cutoffs, family says

Agreement stops utility from disconnecting customers on hottest days of the year

The son of a Sun City West woman who died after her power was disconnected because of lack of payment during a hot day two years ago is happy to see a consent judgment against the state’s largest utility about those cutoffs.

Jonathan Korman, whose 82-year-old mother Kate Korman died in her Sun City West home in May 2024 after her power was disconnected by Arizona Public Service Co. when she fell behind on her bills, said the changes APS is making are good, but said he would imagine those are the minimal commonsense requirements for a utility in a position where people are depending on them for survival.

“It is gratifying to see APS agreeing to at least that much and frustrating it took arm-twisting by the AG to get them to do that,” he said.

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