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COMMUNITY NEWS

Scottsdale call center processing resident complaints

Over the past year, the city of Scottsdale has completed more than 40,000 ScottsdaleEZ service requests while its constituent services team has successfully managed and resolved more than 1,000 complex resident cases.

For everyday concerns such as potholes, graffiti, missed trash collection, code concerns and other maintenance issues, residents can submit requests through ScottsdaleEZ, where they are routed directly to the appropriate department for action, according to a press release.

Some concerns, however, require more than a single service request.

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