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AIRPORT

Phoenix Sky Harbor workshop aids travelers with dementia, caregivers

Phoenix Sky Harbor adopted a “dementia-friendly” initiative in 2021 and in July it will sponsor a workshop to help passengers and their care providers navigate the airport.

“Feeling overwhelmed and not knowing the resources available to help from the curb, through the airport and to the reserved seat on the plane, can make it easy to see how many see traveling as a stressful and scary situation," Misty Cisneros-Contreras, superintendent of customer service, said.

“Being prepared can make the experience less intimidating for both care providers and their loved ones.”

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AIRPORT

Phoenix Sky Harbor workshop aids travelers with dementia, caregivers

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Phoenix Sky Harbor adopted a “dementia-friendly” initiative in 2021 and in July it will sponsor a workshop to help passengers and their care providers navigate the airport.

“Feeling overwhelmed and not knowing the resources available to help from the curb, through the airport and to the reserved seat on the plane, can make it easy to see how many see traveling as a stressful and scary situation," Misty Cisneros-Contreras, superintendent of customer service, said.

“Being prepared can make the experience less intimidating for both care providers and their loved ones.”

The Dementia Friendly Air Travel Workshop will bring together representatives from the airport, airlines and TSA to share information and tips while answering questions from family members of those with dementia and care providers.

It will take place 10 a.m.-noon Wednesday, July 12.

Those interested in learning more or wishing to attend the workshop can email skyharbor@phoenix.gov. Include the subject line Dementia Friendly Air Travel Workshop Registration. Seating is limited.  

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