The Arizona Association of Crime Analysts has recognized Jennifer Hill for her work investigating a string of false 911 calls.

A crime intelligence analyst for the Phoenix Fire Department, Hill’s worked extended beyond city boundaries, according to a release.

“The case did not only impact Phoenix's first responders, rather it was in collaboration with the Tempe Police Department,” Phoenix officials said in the release.

Hill uncovered the information when she was mapping other projects, including all suspicious fires in the Phoenix area. She used “fire data to look for trends and possible hot spots.

“Jennifer's ability to document the information surrounding the case and its impacts, including call duration and resources, was a key factor for detectives to successfully close the investigation to the benefit of local first responders and residents,” city officials said.

Her work on the string of false alarm calls at the end of 2021 won her the association’s 2022 Analytical Product Award.

“I feel like I have the best job in the department, because I get to help everybody who needs help," Hill said.

Many of the false calls were large in scale or violent in nature, the release stated, requiring a major response from first responders.

“I think that was the most important part of this," Hill added. “Not just showing how many times he called, but all those people (first responders) are tied up on this call that isn't actually an emergency, and they aren't responding to actual emergencies like they should be."

Hill’s work has led the Arson Task Force to several “high-profile arson arrests, and her fire data contributions have assisted with obtaining additional funding and support for the gated alley program,” Phoenix officials said.