Locked out and ripped off: How rogue locksmiths target your panic

If you have a problem with your lock or key, home or car, it’s usually an emergency and you need a locksmith now.

So you likely search online and call one of the first numbers that shows up. 

Bad idea!

Better Business Bureau ScamTracker complaints show an increasing number of people reporting big losses to rogue locksmiths.

A Phoenix man says he was quoted $60-$80 by phone depending on the lock needed.

But after the work was done, he says the locksmith demanded $550 with no warning, and no receipt. 

One woman says she couldn’t even get an estimate from her locksmith.

“He said he would tell me when he was done and not to worry,” she says.

The locksmith spent 15 minutes and then charged her $1,150 cash for a lock and deadbolt.

Some locksmith listings are basically call centers sending out freelancers. You have no idea of their backgrounds. 

Protect yourself.

Have a locksmith number ready just in case of an emergency and after you've checked them out.

Check if they’re part of the Associated Locksmiths of America where members are vetted and backgrounds checked.

https://www.aloa.org/consumers

As always, search bbb.org and run an online search for complaints and reviews before hiring.

Keep ahead of all the scams. Follow BBB at https://www.youtube.com/@bbbpacsw