INDEPENDENT NEWSMEDIA
The Homeless ID Project and the Arizona Department of Transportation Motor Vehicle Division have partnered to allow clients at the Human Services Campus near downtown Phoenix to get replacement state-issued IDs without traveling to an MVD office.
“Clients who come to us for replacement ID services encounter one more barrier when faced with the 45-minute bus ride to the nearest MVD office," Rick Mitchell, Homeless ID Project executive director, said.
“Now with MVD services available on campus, that barrier is removed. This is a huge win for our clients.”
The IDs are essential for obtaining services and employment, according to a release.
The campus office, 204 S. 12th Ave., is set up with computer equipment, printer, scanner and camera and is staffed 8 a.m. to 3 p.m. Monday through Friday by an MVD representative. The office can be converted to a TeleMVD office in which customers can conduct many transactions with representatives located elsewhere, the release stated.
“This is another great opportunity where MVD can serve the community in ways previously not possible,” Eric Jorgensen, ADOT Motor Vehicle Division director, said.
“This partnership is a first step in using technology to expand our reach and get services to the place they are needed at the moment our customers need them.”
During 2022, Homeless ID Project provided 12,143 documents, including 8,000 state-issued IDs and 4,000 replacement copies of birth certificates from all 50 states, from its office in the Brian Garcia Welcome Center on the Human Services Campus and in outreach programs across Maricopa and Pima counties, according to the release.