The Arizona Department of Revenue reopened its East Valley location in Mesa Aug. 2 for appointment-only services.

Taxpayers can now receive in-person assistance with payments, processing TPT license applications, general TPT return, and AZTaxes.gov education and assistance, according to a release.

Appointments will be available 7:30 a.m.-5:30 p.m. Monday-Thursday, with the office closed on Fridays, at the city of Mesa Customer Service Center, 55 N. Center St. To schedule an appointment, call 602-716-2367 or email AZTaxHelp@azdor.gov.

Customers who need to file documents but don’t need to speak with a customer service representative can still use the drop-boxes that remain at this location.

ADOR temporarily closed the office in the spring of last year in response to the COVID-19 public health situation in an effort to protect the health and safety of its customers and employees, the release states.

While Department of Revenue in-person support services will be available, taxpayers can still access a variety of other customer service tools for fast and easy assistance, including the following:

• AZTaxes.gov for filing and payment of transaction privilege tax and withholding tax — and payment only for individual and corporate income tax;
• FAQs, forms, YouTube tutorials and other resources on AZDOR.gov;
• Live chat with ADOR staff, 7 a.m.-6 p.m. Monday-Friday on AZDOR.gov and AZTaxes.gov;
  Check refund status online on AZTaxes.gov by selecting “Where’s My Refund”: and
• ADOR Customer Care telephone line at 602-255-3381 or 800-352-4090, 8 a.m.-5 p.m. Monday-Friday.