Passport services have returned to Surprise City Hall, 16000 N. Civic Center Drive, by appointment only.
Normal business hours for passports will be 8 a.m. to 4 p.m. weekdays in the City Clerk’s Office.
City staff can accept applications for first-time passport books, passport cards and can assist with reviewing paperwork for renewals. This includes adult, adolescent and child passports.
Passport applications must be completed in black ink only before arriving for a scheduled appointment.
The city of Surprise does not offer passport photos. Make sure to have photos on hand when arriving for a passport appointment.
Any fees paid to the Department of State must be paid by personal check or money order. Fees paid to the city of Surprise for execution fees can be made by personal check, cash or debit/credit card.
To view the passport customer checklist, log on to surpriseaz.gov/DocumentCenter/View/31982.
For additional information, visit the Department of State website at travel.state.gov. The website has detailed guidelines, a fee chart, passport forms and other requirements to prepare for a passport submission.
For frequently-asked-questions related to COVID-19 impacts on U.S. passport operations, click here.
To make an appointment, or for questions, visit surpriseaz.gov/passport, or call the City Clerk’s Office at 623-222-1200.