Log in

City Government

Surprise changes public records process

GovQA now handling requests for information by public

Posted 3/21/23

The city of Surprise is switching to a new public records request system, providing a simpler and more centralized way of making online requests for public records and information, such as electronic documents, videos and audio files.

You must be a member to read this story.

Join our family of readers for as little as $5 per month and support local, unbiased journalism.


Already have an account? Log in to continue.

Current print subscribers can create a free account by clicking here

Otherwise, follow the link below to join.

To Our Valued Readers –

Visitors to our website will be limited to five stories per month unless they opt to subscribe. The five stories do not include our exclusive content written by our journalists.

For $6.99, less than 20 cents a day, digital subscribers will receive unlimited access to YourValley.net, including exclusive content from our newsroom and access to our Daily Independent e-edition.

Our commitment to balanced, fair reporting and local coverage provides insight and perspective not found anywhere else.

Your financial commitment will help to preserve the kind of honest journalism produced by our reporters and editors. We trust you agree that independent journalism is an essential component of our democracy. Please click here to subscribe.

Sincerely,
Charlene Bisson, Publisher, Independent Newsmedia

Please log in to continue

Log in
I am anchor
City Government

Surprise changes public records process

GovQA now handling requests for information by public

Posted

The city of Surprise is switching to a new public records request system, providing a simpler and more centralized way of making online requests for public records and information, such as electronic documents, videos and audio files.

Beginning March 20, this new website-based software technology by GovQA can be accessed through surpriseaz.gov/RecordsRequest.

All public records should be requested through GovQA, including records from the Police Department, Fire-Medical Department, City Court and City Clerk’s Office.

In addition to offering one centralized place for all city records requests, GovQA allows users to track requests online through a secure portal. The new online intake form will help refine requests, reducing the need for clarification and paperwork.

GovQA replaces the MySurprise App as an online method for public records requests. The MySurprise App remains the place to submit service requests, set reminders about your trash day and access portals to utility billing and recreation registration.

For questions about public records or the new GovQA system, contact the City Clerk’s Office at 623-222-1200 or clerk@surpriseaz.gov.