Two Scottsdale restaurants have agreed to resolve a matter with the state regarding their “lack of disclosure concerning add-on charges,” Attorney General Kris Mayes said Friday.
Mayes announced a resolution in an investigation into Etta Scottsdale, LLC and Maple & Ash Scottsdale, LLC by filing a lawsuit and obtaining a consent agreement from both restaurants.
The settlement prohibits the companies from charging fees not disclosed on the menu and also secures $20,000 in civil penalties for Arizona, according to a press release.
“The public deserves transparency when dining out, and that includes knowing the total cost of meals before ordering,” Mayes said in an April 28 press release.
“This settlement sends a clear message to restaurants that they must disclose all add-on charges on their menus, so customers can make informed decisions.”
The Arizona Attorney General’s Office opened an investigation in May 2022 into the two restaurants for including an undisclosed 3.5% employee benefits charge to customers when paying for their meal.
Prior to the investigation, according to the attorney general, the charge had not been disclosed on the menus in either restaurant and “many walk-in consumers did not have notice of the additional charge until they received their final bill.”
The Attorney General’s Office recommends anyone who believes they have been a victim of consumer fraud should file a complaint by visiting the Attorney General’s website. Those who want a complaint form sent to them should Attorney General’s Office in Phoenix at 602-542-5763.