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Arizona AG, Better Business Bureau partner on scam education campaign

The Arizona Attorney General’s Office and the Better Business Bureau are partnering on a consumer education program to help the public spot and avoid scams.

Attorney General Kris Mayes and …

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Arizona AG, Better Business Bureau partner on scam education campaign

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The Arizona Attorney General’s Office and the Better Business Bureau are partnering on a consumer education program to help the public spot and avoid scams.

Attorney General Kris Mayes and former television newsman Joe Ducey will share tips in a series of video public service announcements on tips to avoid losing money and personal information. The first video will focus on fraudulent celebrity advertisements.

“Consumer protection is my number one priority. From rental scams to robocalls, my team is aggressively investigating deceptive business practices and fraud schemes reported across the state,” Mayes said in a press release. 

Arizona has seen its share of scams. A 2024 report from the FBI’s Internet Crime Complaint Center indicated Arizonans lost an estimated $392 million to fraud. The Arizona Attorney General’s Office that year received nearly 22,000 consumer complaints from Arizonans; answered about 28,775 phone calls; and reviewed more than 23,000 emails from consumers reporting potential fraud.

The Attorney General’s Office recovered $5.2 million on behalf of Arizona consumers harmed by scams.

“Attorney General Mayes is a huge proponent of scam prevention, especially for seniors, and that’s why it’s so great to partner on this video campaign to share do’s and don’ts around common scams in Arizona,” said Ducey, BBB’s associate vice president of public engagement and investigative outreach, in a press release.

Those who believe they have been a victim of consumer fraud can file a consumer complaint by visiting the Attorney General’s website. For those needing a complaint form sent to them, they can contact the Attorney General’s Office in Phoenix at 602-542-5763, in Tucson at 520-628-6648, or outside the Phoenix and Tucson metro areas at 800-352-8431. You can also report scams to the FTC.

BBB helps consumers make informed buying decisions and is a go-to resource for trusted consumer information, consumer tips and scam alerts. Consumers can also report scams and fraud attempts through BBB’s Scam Tracker, which helps identify scam tactics and trends.

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