The last few years have taught us quite a bit about the power and importance of human connection, and at The Palazzo assisted living community, we’ve seen firsthand just how far a friendly smile or random act of kindness can go.
At a time when virtually all industries have struggled with staffing issues, we’ve been lucky enough to maintain a loyal community of caregivers who’ve not only overcome pandemic-related challenges, but also, enhanced and enriched everyday life for our residents.
Running an around-the-clock continuing care community involves a lot of moving parts. In addition to the direct caregivers and concierge team, there are those who help keep our residents’ rooms and common areas spotlessly clean and safe to navigate. There are also those who prep, cook and serve residents, catering to wide range of dietary needs, and those who come up with educational, recreational and social opportunities that keep our residents busy and engaged.
All these individuals serve a vital role in keeping The Palazzo’s trains running on track – and in keeping our community connected. And while we’ve learned a lot about the value of connectivity, we’ve also learned that the members of today’s workforce are increasingly recognizing their own value.
That’s why we feel it’s important that we continue to say thanks and acknowledge our own team members’ contributions, whether through distributing gift cards during the holiday season or securing raffle prize donations from area vendors (you know who you are – thank you!) to dole out to those who couldn’t deserve it more.
While we feel it’s important to acknowledge employee contributions in these ways, we also wanted to do so publicly via this platform. Working in elder care is tremendously rewarding, but it does require high degrees of patience, compassion and empathy. We wholeheartedly believe that our staff members are not only some of the most patient, compassionate and empathic people we know, but also, some of the hardest-working. Caring for our parents, our grandparents or our other family members is a job of critical importance, and we rest easy at night knowing our loved ones are in the right hands.
Thank you from the bottom of our hearts!
Editor’s note: This article was submitted by The Palazzo Senior Living Management Team.
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